DID NOT RECEIVE CONFIRMATION E-MAIL?

Discussion in 'Site Help and Suggestions' started by ASSEMbler, Aug 31, 2014.

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  1. ASSEMbler

    ASSEMbler Administrator

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    Some users are not getting the confirmation e-mail.

    Check your spam folder

    Check your deleted folder

    If you still do not receive the confirmation e-mail, PM one of the moderators to be confirmed.

    Please tell the moderator your e-mail provider so we can contact them about unblocking our e-mails.
     
  2. A Toubib

    A Toubib Midnight Xbox Crew

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    When I was making my account I remember this being a big issue, it took me a week to finally register for the site. Unfortunately because of it I have 3 unconfirmed accounts as I couldn't get confirmation emails when I was trying to register. On the 4th account I finally got the registration email. It never gets through AOL emails. I got 1 through Yahoo (a couple days late, it went to spam) and the other was Gmail (which again went to spam, but arrived quickly).
     
    Last edited: Aug 31, 2014
  3. ASSEMbler

    ASSEMbler Administrator

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    I had to contact hotmail and aol and get them to unblock the domain's email.
     
  4. DeChief

    DeChief Rustled.

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    It took me literally a year to make an account here because of that very issue.
     
  5. XboxSurgeon

    XboxSurgeon Site Supporter Since 2013

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    Same here unfortunately. I am glad it got sorted out though.
     
  6. Stipo360

    Stipo360 Dead Rising & XDKs

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    yep, same. i think i have 3 failed accounts registered to this site.
     
  7. Jack.

    Jack. Philosopher @ http://testsresearch.blogspot.it

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    Thanks for that, i couldn't subscribe because of that issue. Now hotmail/outlook works.
     
  8. ASSEMbler

    ASSEMbler Administrator

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    Report any blockages so I can do a postmaster request with the email provider.
     
  9. SnesEmulatorSE

    SnesEmulatorSE Member

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    Yea, it actually ended up in my spam folder at first too !
     
  10. citrus3000psi

    citrus3000psi Member

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    What do the original headers look like? Is it an spf problem?
     
  11. Syclopse

    Syclopse .

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    it's probably the ASS in Assembler getting caught by filters.
     
  12. retro

    retro Administrator Staff Member

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    Bahaha, ASSEMbler's ASS is getting caught! New Year's resolution in order, Kev! ;)
     
  13. ASSEMbler

    ASSEMbler Administrator

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    More likely we have a mail issue, and need to file an unblock request. I have done with most providers.
     
  14. AlexRMC92

    AlexRMC92 Site Supporter 2013

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    One possibility is that the mail server has an incorrect SMTP banner. Other mail servers will try to reverse lookup the server's IP, which correctly resolves to "assemblergames.com", but the SMTP server's banner is advertising "affluentgamer.com". This will cause mail to be identified as spam on almost all major mail providers without asking them to be whitelisted.

    Luckily it's a pretty easy fix, just a quick edit to the main.cf file.

    You can do an SMTP test here to see for yourself

    http://mxtoolbox.com/SuperTool.aspx?action=mx:assemblergames.com&run=toolpage#

    just click the SMTP test link when you get there.
     
    Last edited: Dec 31, 2014
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